Your order is as important to us as it is to you. Our in-house customer service department would be happy to assist you with any questions or other issues relating to your order. Please email us or call (800-832-9948) and a representative will be in touch with you within 24 hours. Remember, all questions are answered in the order in which they are received, and as a result, delays occur from time to time. Requests made outside of standard weekday business hours will be addressed the next business day.
Our shipper, UPS, cannot ship to any PO Boxes or APO addresses. Any orders placed with these addresses will not be accepted. All website orders can only be shipped within the United States.
LABRADA NUTRITION will accept returns of merchandise purchased directly from LABRADA NUTRITION (online or phone) only when the following conditions are satisfied:
c/o Returns Department
16232 State Highway 249
Houston, TX 77086
Although every attempt is made to maintain inventory on all of our products, there's a small chance that supply may not always keep up with demand. In this event, you will receive an estimated time of availability and the choice of canceling, substituting, or reserving your order.
Orders are typically shipped within 24-48 hours on regular business days. Upon placing your order you will receive an automatic email. If an email receipt is not received, contact Customer Service (800-832-9948) for verification. Be advised that shipping delays sometimes occur with our carrier, and are therefore beyond our control. Please allow up to 7 to 10 business days for delivery.
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